Introduction
Bdbajee is the data controller for the personal information processed in connection with our gambling services. This privacy notice explains how we collect, use, disclose, store and protect your information when you access or use our websites, apps and other services (the Services).
What Information We Collect
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Personal information you provide: you give us information when you create an account, update your profile or contact support. This includes names, contact details, date of birth, government issued ID numbers and payment information.
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Automatically collected information: we collect information about devices and networks you use to access the Services, including IP address, device identifiers, browser type, location data and usage logs. We also use cookies and similar technologies to track activity.
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Sensitive information and regulatory data: we may process certain sensitive information only when required by law or with your explicit consent, such as information needed to verify identity under gambling regulations.
How We Use Your Information
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To operate and provide the Services, including account creation, authentication and transaction processing.
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To communicate with you about updates, responses to inquiries and security notices.
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To comply with legal and regulatory obligations including know your customer and anti money laundering requirements.
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To protect the safety and security of users and the Services, including fraud prevention and risk assessment.
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To analyze usage trends and improve the Services and user experience.
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To market our Services where permitted by law and with your consent or preferences; you may opt out of marketing communications at any time.
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To tailor content and provide targeted advertising in line with your interests, location and activity where applicable.
Legal Bases for Processing
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Consent when you have given explicit permission for a defined purpose, which you may withdraw at any time.
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Legitimate interests for purposes such as service improvement, analytics, and marketing where not overridden by your rights.
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Legal obligations to comply with laws and regulatory requests.
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Vital interests when necessary to protect your life or safety or that of others.
Sharing Your Information
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With service providers and contractors who perform functions on our behalf such as payments, hosting, identity verification and fraud prevention.
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Within the Bdbajee group and affiliated entities for the purposes described in this notice.
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In connection with corporate transactions such as mergers, asset sales or reorganizations.
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As required by law or to comply with regulatory requests or enforcement actions.
International Transfers
We may transfer your information to countries outside the european economic area. We rely on contractual safeguards and applicable data protection laws to provide the same level of data protection as in your jurisdiction.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your use of the Services. This supports navigation, performance measurement and delivery of tailored content. A separate Cookie Policy explains how cookies operate and how you can manage settings.
Retention of Information
We retain personal information for as long as necessary to fulfill the purposes described in this notice and to comply with legal requirements. If you close your account, we will determine retention periods based on regulatory obligations and our legitimate business interests. When data is no longer needed, we will delete or anonymize it or securely store it in a non actionable form until deletion is possible.
Security of Your Information
We implement reasonable administrative, technical and physical safeguards to protect information from unauthorized access, disclosure, alteration or destruction. Safeguards include access controls, encryption in transit, regular audits, and secure storage. No security measures guarantee absolute protection.
Minors
The Services are not directed to individuals under the age of 18 or the applicable legal age in the user’s jurisdiction. We implement age verification measures and will remove information or suspend accounts if a minor is identified.
Your Privacy Rights
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Access to your personal information and a copy of your data.
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Correction or update of information to ensure accuracy.
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Deletion of personal information in certain circumstances
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Restriction or objection to processing
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Data portability in a machine readable format
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Withdrawal of consent where processing is based on consent
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Complaint rights with relevant data protection authorities where applicable
Changes to This Privacy Notice
We may update this privacy notice from time to time. We will provide notice of material changes and publish the updated notice with the Last Revised date. Continued use of the Services after changes constitutes acceptance of the updated notice.
How to Contact Us
If you have questions about our privacy practices or would like to exercise your rights, contact our privacy team through the in service Help Center. We will respond within a reasonable period.
